When Maughns was founded in 1988, Aubrey brought to it an impressive background that included the development of highly sophisticated systems used by the U.S. Marine Corp in foreign NATO exercises. As well as valuable experiences gleaned from managing a Tandy Corporation support and training facility that served day to day needs of corporate IT users, Aubrey’s technical savvy and his keen grasp of customer service dynamics give him a unique edge in a “techno-centric” industry. Unlike many IT professionals, Aubrey understands that technology’s ultimate power is only as robust as a user’s ability to understand and effectively apply it. Thus, he strives to do more than simply implement technology. His mission is to help clients understand technology such that they make optimal use of it.
Aubrey says, “We want to position ourselves – in every way – to be partners with our clients.” A promise he stands by firmly, despite the fact that large, aloof companies like Microsoft and CompUSA diminish the value of the word “partner” by using it to describe their arms-length customer relationships. The truth is, not every company that calls itself a partner truly is one. For Aubrey, partnership is about mutual exchange – a sharing of information, knowledge, and success. “We educate and inform our clients at every stage so they know what’s happening and what to expect from their systems -- and us.”
Aubrey’s technical expertise and his ability to respond to unique technical challenges have earned Maughns satisfied clients in myriad vertical markets: dental, travel, convention centers, non-profit and manufacturing. He points out, however, that he doesn’t want Maughns to be labeled by the verticals it serves. “Our focus is connectivity, ” in both the technical and the operational sense. “We are networking specialists, but we also work to get our clients’ departments and processes working together,” which is as important to bottom line productivity as technical connectivity.
Generous with his time and insights, Aubrey has earned many media appearances. He participates in radio, TV and magazine interviews as well as lectures and seminars whenever possible. He’s also active in his industry and community. His affiliations include Who's Who of American Business Leaders, since 1991; the NY LAN Assn.; the Assn. for Corporate Computing Technical Professionals (NaSPA); VARBusiness magazine Advisory Board Council since 1995; Elmont’s Small Business Person of the Year 2000; and School Board Trustee.
Nearly two decades ago when Aubrey entered the IT business, the question of the day was: “Do we need technology?” Now that that answer is clear, today’s question is: “How can we use it best?” Aubrey and Maughns are helping clients find the right answer to that question every day.